FAQs

What are your Hours?

Our Tampa, FL Boutique is currently not taking new appointments. we encourage you to shop our online store

Our Accra, Ghana Boutique is open Monday to Saturday from 10am - 6pm.

Do I need an appointment?

We want to give you the one-on-one attention you deserve to help you find your perfect wedding gown, so we do recommend appointments. We accept walk-ins based on availability, however appointments take priority so we may not be able to see you if you walk in. Please call to inquire about availability for walk-ins. All bridal appointments including walk-ins have a $25 reservation fee.

​What should I wear to my appointment?

For hygiene, we recommend that you wear underwear and/or shape-wear. Note that your bridal consultant will be getting up close and personal to help you in and out of the gowns, so we are unable to assist customers who go commando. We also encourage you to keep your make-up light for the sake of our gowns. Bring your Wedding shoes if you have them or something similar. Also, If you have a veil from your mom, sister, or aunt – or special jewelry that must be a part of your big day – bring that along too!

Who should I bring with me?

Bridal Appointments are limited to bride plus 4 guests. We encourage you to bring the people closest to you who know your style! If you have a larger party, please book a VIP Appointment. Video conferencing is also available during your appointment. Just Ask!

What additional Precautions are you taking for Covid-19?

Be assured that we are taking extra precautions in our store. Our Staff will wear masks during your appointment and we encourage you and your guests to also wear masks. Our entire store, including the reception area and dressing rooms, are sanitized daily. As we cannot control potential virus spread, you assume all liability for your visit. We want to be as accommodating as possible, but we also want to do our part to keep our community healthy! This is a rapidly changing environment, but we are doing our very best to keep up with information from the CDC and our local government. As a small business in the community, we appreciate your understanding and patience. If you have specific questions or concerns, please contact us at 813.586.4809​

What size are your sample gowns?

Our in-store samples range from since 6 to 26 however we can order dress from sizes 0 to 30W. We also have custom sizing options available. If you have a specific concern about gown sizing, give us a call at 813-586-4809

What is the price range of your gowns?

Our Special Order gowns range from $500 – $3000. Our Off the Rack options range from $99 - $1500.

What is the process to buy a gown at Royal Bridal?

When you find your dress, we take your measurements and order your gown according to the size closest to those measurements. In 4-6 months – depending on the designer – your gown will arrive and you can come back for a follow-up appointment to pick up your dress as well as try on veils and accessories. We offer a flexible installment plan and a military discount to active duty military, veterans and their immediate family members (Just bring your military ID).

How far in advance do I need to buy my gown?

Most of our designers take 4-6 months to create your made-to-order gown. Factor in time for alterations, and we’re looking at 8-12 months before your big day. Don’t have that much time? That’s okay – we have a wonderful selection of off-the-rack sample and consignment gowns you can take home the same day. 

Will I need alterations?

Yep! While your gown is made to order, it is based on a standard size chart. Most gowns will need at least minimal alterations to make it fit you perfectly. 

What is a trunk show/Designer Showcase?

Trunk shows/Designer Showcases are an opportunity for brides to see the newest styles in a designer’s wedding dress collection. Trunk shows/Designer Showcases are only in the store for one or two weekends, and they book up quickly.

Can I reschedule my appointment?

You can reschedule your appointment using the appointment confirmation email sent at the time of your booking. Your $25 reservation fee is forfeited if you do not show up for your appointment or if you cancel within 48 hours of the scheduled appointment.

What is your cancellation policy?

We accept a $25 reservation fee for all bridal appointments. Your $25 reservation fee is forfeited if you do not show up for your appointment or if you cancel within 48 hours of the scheduled appointment. VIP appointments not cancelled at least 48 hours in advance will incur a $50 cancellation fee.

Do you offer Payment Plans?

We offer flexible payment options for your convenience. Ask your stylist about your payment options when you come in
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Do you offer refunds or exchanges on purchases?

All gowns, veils, sashes, and headpieces are final sale and cannot be returned or exchanged. Therefore, we take the time to ensure you are satisfied with your gown and accessories before you leave the boutique with them – we want happy brides! You have the option to consign your dress and accessories with us to re-coup some funds.

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